NeonStar Casino Privacy Policy – Protecting Your Information

Welcome to NeonStar Casino’s Privacy Policy

At NeonStar Casino, your privacy and the protection of your personal information are our top priorities. This page explains how we collect, use, and safeguard your data when you interact with our services.

1. Data We Collect

We collect personal and non-personal information to provide and improve our services. The types of data collected include:

• Personal Information: Name, email address, phone number, payment details, etc.
• Account Information: Username, password, gaming preferences, transaction history.
• Technical Data: Device information, IP address, cookies, and usage statistics.

Note: We adhere to all applicable data protection laws, including the Philippine Data Privacy Act (DPA).

2. How We Use Your Information

We use your information to provide a seamless and secure gaming experience. Specifically, we may use your data to:

• Process deposits, withdrawals, and other transactions.
• Verify your identity to prevent fraud and unauthorized access.
• Personalize your gaming experience by recommending games and promotions.
• Communicate important updates, including promotions and security alerts.
• Comply with regulatory requirements, such as PAGCOR guidelines.

3. How We Protect Your Data

We use industry-standard security measures to protect your personal data. Our security protocols include:

• SSL Encryption: Secure transmission of data between your device and our servers.
• Data Anonymization: Reducing risk by anonymizing non-essential information.
• Access Controls: Only authorized personnel can access your sensitive data.
• Regular Audits: Ongoing security audits to maintain data integrity and compliance.

4. Data Sharing Policy

We do not sell or share your personal data with third parties, except in the following cases:

• Service Providers: We may share information with trusted partners to facilitate payment processing, customer support, or other essential services.
• Legal Compliance: We may disclose your information to regulatory authorities if required by law or to protect our legal rights.

5. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site performance, and provide relevant promotions. You can manage cookie settings in your browser.

Types of Cookies:

• Essential Cookies: Enable core website functionality.
• Performance Cookies: Help us understand site usage and improve performance.
• Targeting Cookies: Deliver personalized promotions and advertisements.

6. Your Rights and Choices

As a user, you have the right to:

• Access Your Data: Request a copy of the information we hold about you.
• Update Your Information: Correct any inaccuracies in your personal data.
• Withdraw Consent: Opt-out of marketing communications or data processing activities.
• Delete Your Data: Request the deletion of your account and associated information.

Contact Us: Reach out to our data privacy team to exercise these rights.

7. Data Retention

We retain your data only for as long as necessary to fulfill legal, security, and business obligations. Once your data is no longer needed, we securely delete or anonymize it.

8. Updates to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or technology. All updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us:

• Email: support@neonstar.ph
• Live Chat: Available 24/7 through our Contact Page.

10. FAQ on Data Privacy